Privacy policy

This policy describes how [Company legal name] (“we”) handles personal information in ShipSense. Contact: support@smallworks.tech.

What we collect

• Account data: name, email address and a salted hash of your password. Sessions are kept in a secure cookie.
• Workspace data: the product data you import or enter (titles, descriptions, tags, images URLs, declared weights and dimensions) and the analyses generated from it.
• Usage records: for every AI call, the model, token counts, cost, latency and status, linked to your workspace.
• Contact form: name, email, message and a keyed hash of your IP address, used for rate limiting and abuse prevention.
• Server logs: request logs with timestamps, paths and status codes. Secrets and cookies are redacted.

Cookies

We use a single session cookie to keep you signed in. We do not use advertising or analytics cookies.

AI providers

To produce estimates, product information you analyze is sent to an AI provider selected by the operator (OpenAI or Anthropic). This includes the product text, declared weight and dimensions, and up to four image URLs. We do not send customer or order data because we do not collect it. Providers process this data under their own terms. [Describe the provider, retention settings and any data processing agreement before launch.]

How we use data

To provide and secure the service, enforce usage limits, respond to messages, and improve reliability. We do not sell personal information.

Retention and deletion

[Define retention periods.] You can delete products in the app. To delete your account and workspace data, contact us. Recorded AI usage is kept for accounting.

Your rights

[Describe rights and the process for your jurisdiction, such as access, correction and deletion requests.]

Changes

We will update this page when the policy changes.